Privacy Policy

1. Information we collect

We collect information you provide to Simmer, information created through your use of the service, and limited technical information needed to operate and protect the service.

• Account information. Your email address, username, password credentials handled by our authentication provider, display name, bio, profile photo, and other profile information you choose to provide.
• Content you create. Recipes, Plates, food photos, captions, recipe details, comments, and other content you submit.
• Messages. Content and metadata associated with direct messages you send or receive through Simmer.
• Social and activity information. Follows, likes, saves, folders, searches, interactions with recipes and Plates, and other actions you take within the service.
• Safety and moderation information. Reports, blocks, moderation results, and information reasonably necessary to investigate abuse, enforce our rules, or protect users.
• Technical information. Limited device, network, diagnostic, security, and service-log information generated when you access or use Simmer, to the extent collected by Simmer or our service providers.

2. How we use information

We use information to provide, maintain, improve, and protect Simmer. This includes creating and authenticating accounts, displaying content and social features, saving account activity, delivering messages and service emails, improving the experience, detecting abuse or security threats, responding to reports and support requests, debugging the service, and complying with applicable law and our rules.

3. Public content and messages

Content you post publicly, such as Recipes, Plates, comments, and profile information, may be visible to other Simmer users. Information you make public can be copied, shared, or saved by others outside of our control.

Direct messages are intended for the participants in the conversation and are not displayed publicly. We store and process messages as needed to provide messaging, maintain safety, investigate reports, and comply with applicable law.

4. Content moderation and safety

We use automated systems, including third-party moderation services, to analyze text and images submitted to Simmer for potentially prohibited, harmful, or unsafe content. We may also review reports and take reasonable action to enforce our Community Guidelines and protect the safety and integrity of Simmer.

5. Service providers

We use third-party service providers to help operate Simmer. They may process information on our behalf as needed to provide their services.

• Supabase provides authentication, database, storage, backend, and related infrastructure services.
• Resend provides transactional email delivery, such as account confirmation and password-reset emails.
• Cloudflare provides domain, website, network, security, and related infrastructure services for simmercooks.com.
• OpenAI provides automated content moderation services. Text and images submitted to Simmer may be processed through OpenAI's API to help detect prohibited, harmful, or unsafe content.

We may also disclose information when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or respond to lawful requests.

6. Selling, advertising, and tracking

Simmer does not currently sell your personal information. We do not currently use your personal information for third-party cross-app or cross-site behavioral advertising.

7. Data retention

We retain information for as long as reasonably necessary to provide Simmer, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and protect the service.

When you delete your account, we initiate deletion of account data associated with your profile in accordance with our account-deletion process. Some information may remain for a limited period in backups, security records, fraud-prevention records, or where retention is required or permitted by law. Content previously copied or shared by other users may remain outside our control.

8. Your choices and rights

You can update certain profile information inside Simmer. You can also use Simmer's in-app account-deletion feature to delete your account.

Depending on where you live, you may have additional rights concerning your personal information. Contact support@simmercooks.com to make a privacy request.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

10. International processing

Simmer and our service providers may process information in the United States and other countries. Those countries may have different data-protection laws from the country where you live.

11. Children's privacy

Simmer is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Simmer in violation of applicable law, contact us so we can investigate and take appropriate action.

12. Changes to this policy

We may update this Privacy Policy as Simmer evolves. When we make material changes, we will update the effective date above and provide additional notice when required by law.